Is the retailer responsible for the warranty if the card isn't submitted?

Full question:

If a retail fales to fill out a warranty card and send it to the maf . Is the retailer responsible for the warranty.Or is the warranty in good standing With proof of purchase .

  • Category: Warranties
  • Date:
  • State: California

Answer:

The retailer's responsibility for the warranty depends on the manufacturer's policies. If the manufacturer requires the retailer to register the warranty, the retailer may be liable for breach of contract or negligence if they fail to do so. For instance, one company's warranty policy states that products sold through unauthorized dealers or online auctions are not eligible for warranty services. To obtain warranty service, customers must provide an original or copy of the sales receipt and a completed warranty registration. Therefore, it's crucial to keep your sales slip or invoice, as missing components from packages purchased through unauthorized channels will not be replaced.

This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.

FAQs

The responsibility for warranties typically lies with the manufacturer, as they set the warranty terms. However, retailers may have responsibilities if they are required to register warranties or if they misrepresent warranty coverage. Always check the warranty policy for specifics.