Full question:
if a product is advertised and sold by e-commerce (internet) and is very accurately described in the ad, is the seller required to provide a 'satisfaction guaranteed' clause or accept returns for refund because the item was purchased sight unseen?
- Category: Warranties
- Date:
- State: Illinois
Answer:
The seller's obligation to provide a 'satisfaction guaranteed' clause or accept returns depends on their stated return policies. The ability to return or exchange an item purchased online is governed by contract law, interpreting the policies outlined on the seller's website or promotional materials. Generally, there is no law requiring an Internet seller to offer refunds or exchanges for items sold online.
This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.