Understanding the Legal Definition of Customer in Telecommunications

Definition & Meaning

The term "customer" refers to an individual or entity that enters into a contract with a mobile telecommunications service provider. This includes:

  • The person or business that directly contracts for mobile services.
  • The end user of the mobile services if they are not the contracting party, specifically for determining the primary use location.

However, the term does not encompass:

  • Resellers of mobile telecommunications services.
  • Serving carriers that provide services to the customer outside the licensed area of the home service provider.

Table of content

Real-world examples

Here are a couple of examples of abatement:

Here are a couple of examples to illustrate the concept:

  • A business that signs a contract with a mobile service provider for its employees is considered a customer.
  • If an individual uses a mobile service under a family plan but does not sign the contract, they are still recognized as a customer for determining service use location. (hypothetical example)

Comparison with related terms

Term Definition Key Differences
Subscriber A person who subscribes to a service. Subscribers may not have a direct contract but use the service.
Reseller A business that buys services to sell to others. Resellers are excluded from the definition of a customer.

What to do if this term applies to you

If you believe this term applies to your situation, consider the following steps:

  • Review your service contract to understand your rights as a customer.
  • Utilize US Legal Forms to access templates that can help you manage your telecommunications agreements.
  • If you encounter issues or disputes, consulting a legal professional may be beneficial.

Quick facts

Fact Details
Definition Individual or entity contracting for mobile services.
Exclusions Resellers and serving carriers.
Relevant Law 4 USCS § 124.

Key takeaways

Frequently asked questions

A customer is anyone who has a direct contract with a mobile service provider or the end user of the service.