Who is responsible for damages to a vehicle that was towed at the business' request?

Full question:

WE IMPOUNDED A VEHICLE FROM A BAR A FEW MONTHS AGO. THE CUSTOMER CAME TO PICK IT UP THE NEXT DAY, CLAIMED THERE WERE SCRATCHES ALL THROUGHOUT THE VEHICLE. WE EXPLAINED TO HIM IT WAS TOWED ON A SELF LOADER THAT DOESNT TOUCH THE EXTERIOR OF THE VEHICLE AT ANY TIME DURING LOADING OR UNLOADING. HE PAID THE FEES, TOOK THE KEYS DROVE AWAY WITH OUT GIVING US THE CHANCE TO INSPECT THE VEHICLE OR TAKE PHOTOS. NOW 2 MONTHS LATER HE WANTS US TO PAY FOR REPAIRS IN SMALL CLAIMS COURT. NOT SURE WHAT HIS CASE IS SINCE HE LEFT AND ACCEPTED THE VEHICLE. HOW CAN THE COURTS BE SURE THE DAMAGES WERENT PRE EXISITING?

Answer:

It will be an evidentiary matter involving business records, photographs, and the credibility of oral testimony. Sometimes an expert opinion is offered as to the cause or timing of something, using forensic evidence. Please see the information at the following links:

http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=wa&vol=2004_app/216730maj&invol=3

http://definitions.uslegal.com/d/demonstrative-evidence/

http://definitions.uslegal.com/c/circumstantial-evidence/

http://definitions.uslegal.com/f/forensic-science/

This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.

FAQs

A tow truck company may be held responsible for damages if it can be proven that the damage occurred during the towing process due to negligence or improper handling. However, if the vehicle was inspected prior to towing and no damage was noted, the company might not be liable. Evidence such as photographs, witness statements, and records of the towing process can be crucial in determining liability.