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What are my options if my new HVAC unit isn't working?

What are my options if my new HVAC unit isn't working?

Full question:

I just had installed a brand new HVAC unit - compressor, condensor and furnace about 37 days ago. They have come out to replace the compressor, the lines to the house, etc. and it still is not working properly. What are my options? I would like to go with another company, but not sure if it will be worth the fight.

Category: Contractors
Date: 04/07/2025
State: Florida

Answer:

Your options depend on the warranty terms in your contract, particularly regarding parts and labor. If the warranty covers these, you may have a right to repairs or replacements at no extra cost. If you're considering switching to another company, review the warranty first to understand your rights and any potential disputes.

This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.

FAQs

What are the symptoms of a bad compressor valve?

Symptoms of a bad compressor valve may include unusual noises from the unit, reduced cooling efficiency, or the compressor not starting at all. You might also notice fluctuating temperatures or increased energy bills. If you suspect a problem, consult a qualified technician to assess the issue and determine if repairs or replacements are needed.

Why is my newly installed AC not working?

There could be several reasons why your newly installed AC isn't working. Common issues include improper installation, refrigerant leaks, or electrical problems. It's important to check if the unit is receiving power and if all components were installed correctly. If the issue persists, contact the installation company for assistance under warranty.

Do you have to replace the line set when replacing an AC unit?

Typically, it is recommended to replace the line set when installing a new AC unit to ensure optimal performance and efficiency. Old lines may contain debris or wear that can affect the new system. However, if the existing lines are in good condition and compatible, they may not need replacement. Always consult with the installation technician for the best course of action.

Why is my brand new AC not working?

If your brand new AC is not working, it could be due to several factors such as improper installation, a faulty thermostat, or issues with the electrical supply. Ensure that the unit is properly connected to power and that the thermostat settings are correct. If problems continue, reach out to the installation company for support under your warranty.

Why is my AC not cooling after installation?

If your AC is not cooling after installation, it may be due to insufficient refrigerant, incorrect thermostat settings, or installation errors. Other possibilities include blocked air filters or ductwork issues. Check the basics first, and if the problem persists, contact the installer for a warranty service to diagnose and fix the issue.