Full question:
I need your help in getting a 30 day late mark off my credit report. I have a department store credit card, which I pay off every other month. They say that my first payment was due on the 8th of the month and I paid it on the 17th. Then they say that I didn't make a payment at all. I don't know what's going on but I pay all of my bills on time. I don't know if they are not processing the payments until later or if they are arriving late through the mail. I have paid the Target card off regularly and they refuse to take these bad marks off my credit report. My credit report is extremely important to me. What can I do?
- Category: Debts and Credit
- Subcategory: Fair Debt Collection Act
- Date:
- State: Alabama
Answer:
The Fair Credit Billing Act outlines a process for correcting billing errors. If you believe there’s an error on your account statement, you can send a written notice to the creditor within sixty days. This notice should include your name, account number, and details about the billing error, including why you believe it’s incorrect.
Once the creditor receives your notice, they must acknowledge it in writing within thirty days. They are required to investigate and either correct the error or provide you with an explanation within two billing cycles (but no later than ninety days) before taking any collection action.
To proceed, gather your payment records and send a formal notice to the creditor detailing your situation. This might help in resolving the issue and potentially removing the late mark from your credit report.
This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.