What Are Shared Services? A Comprehensive Legal Overview

Definition & Meaning

Shared services refer to a business model where a company centralizes administrative functions that were previously handled by various departments or locations. This model allows different business units within the company to share resources such as finance, human resources, purchasing, payroll, and information technology. By consolidating these functions, companies aim to improve efficiency, reduce costs, and enhance service quality.

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Real-world examples

Here are a couple of examples of abatement:

One example of shared services is a large retail corporation that centralizes its payroll and hiring processes at its headquarters, allowing individual stores to focus on sales and customer service. Another example is a group of businesses sharing IT support services to minimize costs and improve access to technology resources (hypothetical example).

Comparison with related terms

Term Definition Key Differences
Outsourcing Contracting external organizations to perform services. Outsourcing involves third-party vendors, while shared services are internal.
Business Process Outsourcing (BPO) Delegating specific business processes to external service providers. BPO is typically broader than shared services, which focuses on internal functions.

What to do if this term applies to you

If your organization is considering implementing shared services, start by evaluating your current administrative functions. Identify areas where centralization could lead to cost savings and improved service delivery. You may want to use US Legal Forms to access templates for service agreements or contracts that can facilitate this transition. If the process seems complex, consulting with a legal professional is advisable to ensure compliance and effectiveness.

Quick facts

  • Common functions: finance, HR, IT, payroll
  • Potential cost savings: up to 30 percent
  • Typical implementation time: over one year
  • Common drawbacks: initial setup costs, employee resistance

Key takeaways