Understanding the Fair Credit Billing Act and Your Consumer Rights

Definition & Meaning

The Fair Credit Billing Act (FCBA) is a federal law designed to protect consumers from billing errors related to credit card transactions. It allows cardholders to dispute charges and seek corrections from credit card companies. The act applies specifically to "open-end" credit accounts, such as credit cards and revolving charge accounts, like those from department stores.

Under the FCBA, consumers can dispute various billing errors, including:

  • Unauthorized charges
  • Incorrect amounts or dates on charges
  • Charges for goods or services not received as agreed
  • Math errors
  • Failure to post payments or credits
  • Failure to send bills to the correct address
  • Charges requiring an explanation or proof of purchase

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Real-world examples

Here are a couple of examples of abatement:

Example 1: A consumer notices a charge on their credit card statement for a product they never ordered. They can dispute this charge under the FCBA, requiring the credit card company to investigate.

Example 2: A user receives a bill with an incorrect amount due to a math error. They can invoke the FCBA to correct this error and ensure they are billed accurately.

Comparison with related terms

Term Description
Fair Credit Reporting Act Regulates how credit reporting agencies collect and use consumer information.
Truth in Lending Act Requires lenders to disclose the terms and costs of credit to consumers.

What to do if this term applies to you

If you believe you have been billed incorrectly, follow these steps:

  • Review your billing statement carefully.
  • Gather any relevant documentation, such as receipts or correspondence.
  • Contact your credit card issuer to dispute the charge, providing necessary details.
  • Consider using legal templates from US Legal Forms to draft your dispute letter.
  • If the issue is not resolved, you may want to seek legal assistance.

Quick facts

  • Applicable to open-end credit accounts
  • Time limit for disputes: 60 days from the statement date
  • Creditors must respond within 30 days

Key takeaways