Bait and Switch: What You Need to Know About This Deceptive Practice

Definition & Meaning

Bait and switch is a misleading sales tactic where a seller advertises a product or service at a low price to attract customers. Once customers arrive, they are informed that the advertised item is unavailable or of poor quality, leading them to purchase a more expensive alternative. This practice is considered illegal in many states and can result in legal action for false advertising if damages are proven.

Table of content

Real-world examples

Here are a couple of examples of abatement:

(hypothetical example) A retail store advertises a high-definition television at a significantly reduced price. When customers arrive, they are told that the specific model is out of stock. The salesperson then offers a more expensive model instead, claiming it has better features.

State-by-state differences

State Legal Status of Bait and Switch
California Illegal; subject to strict penalties under consumer protection laws.
New York Illegal; consumers can file complaints with the Attorney General.
Texas Illegal; can lead to civil lawsuits for damages.

This is not a complete list. State laws vary and users should consult local rules for specific guidance.

Comparison with related terms

Term Definition Key Difference
Bait and Switch Misleading advertising to sell a more expensive product. Focuses on deceptive pricing tactics.
False Advertising Providing misleading information about a product. Can include any form of deception, not just pricing.
Deceptive Trade Practices Broad category of unfair business practices. Includes bait and switch but covers a wider range of actions.

What to do if this term applies to you

If you believe you have been a victim of bait and switch, consider taking the following steps:

  • Document the advertisement and any communications with the seller.
  • Contact your state's consumer protection agency to file a complaint.
  • Consult with a legal professional to understand your rights and options.
  • Explore US Legal Forms for templates that can assist you in filing a complaint or pursuing legal action.

Quick facts

  • Typical Penalties: Fines, restitution to affected consumers.
  • Jurisdiction: Varies by state.
  • Legal Recourse: Civil lawsuits, complaints to consumer protection agencies.

Key takeaways

Frequently asked questions

Document the incident and report it to your state’s consumer protection agency.