Full question:
How do I file a complaint against a contractor with the State Board of Contractors and Better Business Bureau?
- Category: Contractors
- Date:
- State: North Carolina
Answer:
Anyone can file a complaint against a general contractor. To do this, you must complete the appropriate complaint form provided by the Board—there are separate forms for licensed and unlicensed contractors. After signing the form, return it to the Board office.
Once the Board receives your complaint, it will be reviewed and assigned to a field investigator. The investigator will notify the contractor about the complaint and gather more evidence, which may include inspecting the work or interviewing witnesses. After the investigation, the case will go to the Board's Review Committee to determine if there is probable cause for a disciplinary hearing.
If the Board finds gross negligence, incompetence, misconduct, or willful violations of licensing laws, it may suspend or revoke the contractor's license. If the contractor is unlicensed, the Board can seek a permanent injunction against them in Superior Court. For more information or to request a complaint form, call the Board's Violations & Complaints Section at. The relevant statutes for these procedures are found in the North Carolina General Statutes 87-11(a), 87-13, and 87-13.1.
This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.