Are there harassment laws to prevent client abuse?

Full question:

I work for a child support agency. My job is highly stressful. I never receive a call for someone who is happy with their court orders, made by the Judge and not myself. Every phone call and client contact is from an unhappy obligee and obligor. I asked my Supervisor if we have to tolerate the cursing and verbal abuse from these clients and I was told YES, it is part of the job. I feel that it is harassment. P.S. I have 17 years at this agency, I am over 50 and I have multiple sclerosis and need my health insurance to pay for my medicine, so I can't just find another job. Are there harassment laws to prevent this client abuse? Or, is it part of my job?

  • Category: Criminal
  • Subcategory: Harassment
  • Date:
  • State: Ohio

Answer:

Unfortunately, profanity that is part of private communication not directed at you by a co-worker or other employee/manager/owner isn't typically illegal.

This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.

FAQs

To beat a contempt of court charge for child support, you must show that you did not willfully fail to pay. This can include proving financial hardship or that you were unable to make payments due to circumstances beyond your control. You may also need to provide evidence of your income and expenses. It's advisable to consult with an attorney to help navigate the legal process and present your case effectively.