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How long must a computer repair shop store a customer's computer after repair?

How long must a computer repair shop store a customer's computer after repair?

Full question:

In a computer repair shop how long are you responsible to store a persons computer after the repair is made? Numerous attempts have been made to the customer with no response.

Category: Abandoned Property
Date: 04/07/2025
State: New Jersey

Answer:

It’s important to understand that laws about abandoned property vary by location. In New Jersey, for example, the law requires a finder of lost property to make reasonable efforts to return it to its owner. This includes:

Trying to notify the owner or the person in charge of where the property was found,
Delivering the property to the owner or the person in charge of the location, or
Turning it over to local police or a lost-and-found facility.

If you’ve made multiple attempts to contact the customer without a response, you may need to consider these options under New Jersey statute 46:30C-3.

This content is for informational purposes only and is not legal advice. Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.

FAQs

What happens if a customer doesn't pick up their computer after repair?

If a customer fails to pick up their computer after repairs, you may have legal obligations regarding abandoned property. Generally, you should make reasonable efforts to contact the customer. If there is no response, you may need to consider options such as notifying local authorities or following specific state laws regarding abandoned property. In New Jersey, for example, you would refer to New Jersey statute 46:30C-3 for guidance on handling unclaimed items. *Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.*

How should I notify a customer about their unclaimed computer?

To notify a customer about their unclaimed computer, you should attempt to contact them through multiple methods, such as phone calls, emails, or written notices. Document all attempts to reach out, as this can be important if you need to take further action regarding the property. If the customer remains unresponsive, you may need to follow state-specific laws on abandoned property, like those outlined in New Jersey statute 46:30C-3. *Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.*

Is there a time limit for storing a repaired computer?

Yes, there is typically a time limit for storing a repaired computer, which varies by state law. In New Jersey, for instance, if you have made reasonable attempts to contact the owner and they do not respond, you may need to follow the guidelines set forth in New Jersey statute 46:30C-3 regarding abandoned property. It’s essential to check your state’s laws to determine the specific time frame and procedures for handling unclaimed property. *Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.*

Can I charge storage fees for an unclaimed computer?

Charging storage fees for an unclaimed computer is generally permissible, but it must be clearly outlined in your service agreement or terms of service. Ensure that the customer is aware of these fees before repairs are made. If a customer does not pick up their computer, you may enforce these fees as long as they comply with state laws regarding abandoned property, such as those in New Jersey. Always consult local laws to ensure compliance. *Legal statutes mentioned reflect the law at the time the content was written and may no longer be current. Always verify the latest version of the law before relying on it.*